Site Features

New Features on American Greetings

How do I add a card to my favorites?

How do I view my favorite cards?

How do I create a “Group” in my Address Book?

Within the My Account menu, select “Contacts & Reminders.”

To create a group, click “Groups” and then click the “+ Create Group” button. Add your group name and click “CREATE GROUP.”

To add contacts, click the “eye” icon and then the “+ ADD CONTACTS” button. Either create a new contact by clicking “+ CREATE CONTACT” or select an existing contact and click “ADD CONTACTS.”

To delete a contact from the group, select the box next to their name and click the “delete” button.

To delete a group, select the box next to the group name and click “DELETE GROUP.”

How do I use AI to write a message for me?

You have the option to utilize AI to assist with writing a message on any card.

Within Personalize & Send, select “Let AI Write My Message” and then fill in the prompts. The more prompts you answer, the harder AI will work for you.

You can continue clicking the “GENERATE MESSAGE” button to change the message and you can also edit the message how you prefer.

Once satisfied, click “SEND OR SHARE.”

How can I preview a card?

Address Book

How do I delete an entry in my Address Book?

Please be sure you are signed in to AmericanGreetings.com. Once you are signed in, please follow the steps below:

Click the “My Account” link located at the top of the screen and select “Contacts & Reminders.”
Select the contact that you would like to remove and either click the “Delete” button or the “trash can” icon next to their name.
Confirm that it is okay to remove this contact by selecting “DELETE CONTACT.”

How do I add contacts to my address book?

Please be sure you are signed in as a member of AmericanGreetings.com. Once you are signed in, please follow the steps below:

Click the “My Account” link located at the top of the screen and select “Contacts & Reminders.”
Select the “+ Create Contact”button above the list of contacts.
Enter the contact’s information and then choose whether you would like to receive reminders for this contact. Save your work by selecting the “Create Contact” button.

How do I see my list of Address Book contacts?

Please be sure you are signed in as a member of AmericanGreetings.com. Once you are signed in, please follow the steps below:

Press the “My Account” link located at the top of the screen.
Once the page loads, select “Contacts & Reminders” (on the left side of the screen on a desktop or tablet and toward the top of the screen on a smartphone).
You will be able to view and alphabetically sort your contacts by first name, last name or email address. Simply click on the title heading of the corresponding column!

How do I edit a contact in my address book?

Please make sure that you are signed in and then follow the steps below:

Click the "My Account" link located at the top of the screen and select "Contacts & Reminders."
Click the "pencil" icon next to the contact you'd like to update. On the screen that appears (with the text "Edit Contact" at the top), make any changes to the contact's information — including birthday and reminder options.
Click the "UPDATE CONTACT" button to save.

How can I import a list of address book contacts?

Reminders

How can I receive my Birthday Reminders?

If you have verified that an Address Book contact has a Birthday Reminder entry and lead time selected (either one week or one day) and you are not receiving reminder emails, it’s possible that our emails are not being delivered by the email provider.

To remedy this, please add the following email addresses to the address book of your email provider (Gmail, Hotmail, Yahoo, etc.):

help@americangreetings.com

services@americangreetings.com

noreply@reminder.americangreetings.com

ecards@americangreetings.com

AmericanGreetings@email.americangreetings.com

Once you have added these addresses, you should receive reminder emails from us going forward.

If you still do not see the email appear in your Inbox, please check your Junk Mail to make sure that the messages are not automatically being routed there and contact Customer Support for continued issues.

How much do the Birthday Reminders cost?